Update to EFAP services
VCH staff, medical staff and their families can access counselling and individual wellness services by calling 1-833-533-1577 for all of their EFAP needs.

You can also access the LifeWorks digital platform, which offers personalized health and well-being content across a broad range of topics including mind, body, relationships, finances, and work.

VCH's internal Employee and Family Assistance Program (EFAP)
transitioned to an independent accredited external provider, LifeWorks, formerly Morneau Shepell.
LifeWorks is Canada's largest employee and family assistance (EFAP) provider, supporting employees and their families so they can manage work, health and life challenges. They offer a suite of in-person and virtual services, including 24/7 support for psychological health and safety concerns, e.g., wellness (health, financial, legal), critical incident stress management (CISM), and counselling services.

If you are a VCH employee, please click here to learn more.

In recognition of the harm inflicted by the residential school system and in honour and memory of those who were lost, support are available for you. If you or someone you know needs someone to talk to, you can contact the Indian Residential School Survivors Society for counselling support available at 1-800-721-0066, or the national 24 Hour Residential School Crisis Line at 1-866-925-4419

24/7 ASSISTANCE: 1-800-505-4929